Pick a Door: Blessed are the Poor
How do you read this?
Jesus went up the mountain with his followers, as the great teachers do. His first words:
Blessed are the poor in spirit, for theirs is the kingdom of heaven.
How you hear those words depends on where you come from. The images that come to mind, the connections you make, the hope or lack of hope—much is prefigured and preloaded by the conditions you bring.
What did the original hearers hear? That is the question.
But we make a start toward answering that question by asking what door we just stepped through.
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Dumb sketch: Kirk Livingston
To Flee Corporate Dysfunction or Not?
Where will you run?
My friend just quit her corporate job. She does not have another job.
“Too much dysfunction,” she said. “Why spend my days in a cube, following through on poor choices our leaders made under the guise of collaboration? There’s got to be a better way.”
“I hope you are honest in the exit interview,” several people said to her. Other top talent had quit as well and those remaining cherished a hope of productive work.
Every company has these bouts of employee-flight. Maybe the department director is a megalomaniac. Maybe the boss simply doesn’t know what to do next and is not open to advice. Maybe the department trolls rule the roost. Every so often dysfunction catches up with a department or company and talented people throw up their hands and march to the exit. It is more common when the economy is on the rise, but even in a down economy, talented people choose flight over fight, even with no job on the horizon.
So it is with my friend.
She had had enough and hoped to parlay her high-end employee history into a freelance life. I often talk with people considering this move. What I liked about this conversation was that my friend could identify a few key skills and passions that she wanted to pursue. And she had already begun to push on these passions. She knew what she wanted to build next. So her “I quit!” was less about fleeing and more about “now is when I do this thing I love.”
Because, the truth is, you can never be entirely rid of dysfunction.
“Why is that?” you may ask. (I can hear you.)
It is because you bring it with you. Disagreeing and disagreeable. Seeing issues from your personal, rigid perspective. Combative. Megalomania. These seeds are planted in every one of us. Sometimes it doesn’t take much to cause them to flower. A good conversation harnesses different potentials in those seeds and helps us move forward. A dysfunctional environment feeds the bad seed and strife rises to the surface.
Such is the human condition.
But moving forward toward our passion, finding time to do those things we love—the things we are meant to do, even if no one else cares—that feeds the productive functional seeds in us.
Is there a way to do the things you were meant to do today—right now—even as you wade through the current dysfunction?
That is the question.
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Image credit: Kirk Livingston
Josephine Humphreys: When writing from the center of things
The world keeps aligning with what I just wrote.
Interviewer: When you’re writing, is it that you notice things more acutely?
Humphreys: Yes. You notice everything, and everything seems to be full of meaning and directly centered on the thing you’re writing about. I heard E.L. Doctorow say something like that—that when you’re writing, all experience seems to organize itself around your themes, which can give you some really strange feelings of coincidence and ESP. You start to think you’re onto the secrets of life.
–Josephine Humphreys, quote by Dannye Romine Powell, Parting the Curtains: Interviews with Southern Writers (Winston-Salem, NC: John F. Blair, 1994) 192
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Image credit: Kirk Livingston
The Lamp Repair Man and the Factory Owner
How do business and passion mix?
A man had a small business repairing oil lamps. He repaired wicks or refilled lamps with oil—whatever was needed. He took his cart to different neighborhoods and called out for business: “Lamp repair” and “Fix your lamp.”
When people brought their lamps to the man, they would watch him trim or replace the wick, refill the oil and polish the glass. The man had a quick rhythm to his method: he sang a song softly that guided him through his process of checking each lamp. The man was unfailingly kind and full of joy and neighborhood kids loved to watch him as he worked. He would often say providing light was what he was meant to do.
One day a factory owner was home for the morning. He was feeling a bit unwell from celebrating late into the night after successfully negotiating deep concessions with the largest union at his factory. When he heard “Lamp repair” shouted outside and remembered his children exclaiming over the charms of the lamp repair man, he stood and picked up the lamp he had been reading by and made his way outside.
The lamp repairman took the lamp and quickly sang his song to himself as he checked it over. Then he trimmed the wick, polished the glass and handed it back to the factory owner since it was nearly full of oil.
“What do I owe you, Mr. Lamp Repairman?” asked the factory owner.
“Oh, nothing,” said the man. “That took no time.”
The factory owner would not have it.
“But surely your time is worth something,” he said. “Surely you have some small fee for checking and trimming and polishing. I own a factory and I must pay for every bit of my employees’ attention.”
“Well,” said the man. “I’ve found that I am most interested in how light works and what it provides. I love a well-lit page when I read and I am eager for good lighting for others. So it actually rewards me when I can get someone’s lamp working well.”
“But can you live on good feelings?” asked the factory owner. “Do your good feelings buy potatoes or flour? Can you pay your landlord with good feelings?”
“True,” said the man. “Good feelings don’t buy much in the open market. But good intentions find their way back. I have found that helping those along my regular route helps build my business. People return when there lamp needs repair because they know I’ll be fair and they know I’ll do my best to get their cherished lamp working. You give a little, you get a little.”
“I see,” said the factory owner. “Give a bit away free and then get rewarded with loyal customers. Good strategy.”
“Yes,” said the man. “It was a good strategy for many years. But today I am actually well-provided for. I’m not rich, but my wife and children and I have enough. I actually charge only rarely because I don’t need to and because I am interested in the lives of these customers who have become friends over the years. Children and grandchildren of long-time customers bring out their lamps. I am eager that they have enough light for the many books they read and drawings they make and conversations they have.”
The factory owner took his lamp and walked back to his home, thinking back to the work he did that started his own factory.
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Image credit: Kirk Livingston
Pat Conroy: How to tell when the story has started
Sometimes Mr. Subconscious arrives at the work site before Mr. Conscious
I think dreams are very important. I think dream journals are important. Extremely important. I have dreamed the ends of books. When I start dreaming about the book, I know it’s now starting.
–Pat Conroy, quoted by Dannye Romine Powell, Parting the Curtains: Interviews with Southern Writers (Winston-Salem, NC: John F. Blair, 1994) 51
I can’t vouch for dreams, but I cannot help but notice how Mr. Conroy’s stories seem to start without him. Writing is hard work, but there’s no denying these bits where the subconscious fills in gaps at the work site before you even arrive.
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Image credit: Kirk Livingston
How to Anticipate a Thaw
Sometimes life mirrors fiction
My client needs a strategy for their online presence.
They know their presence appears text-heavy and pedantic, making them less attractive to the new audience they seek. My client’s online presence must quickly inform the querying audience why they should care, but this message needs to be packaged with a color palette and intuitive organization that say “Come in!” long before the audience gets to the headlines, let alone body copy.
All sorts of off-the-shelf tools can make that happen these days. WordPress has a number of themes that can invigorate tired old websites.
But what I’m interested in is the engagement-promises my client can make that are deeply true. The organization itself is on the cusp of change and their online presence is a first new thing to present a refreshed vision. As such, their presence needs to be aspirational (“Here’s who we want to be”) but also rooted in long-held values. Their new presence needs to reflect the hard-won, chiseled facets they have come to love—facets that may just present new ways forward.
When I get stuck writing a piece of fiction, I go back and see what my characters have already been saying and doing. And then I retrace their steps along a new trajectory. And that is exactly what my client needs.
This is a team effort situated in real life. And this team effort will retrace and map and begin to outline a new trajectory. This team hopes to generate a conversation that precipitates a thaw after a long winter. We hope this conversation will pull in those who have long been hibernating.
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Image credit: Kirk Livingston
Isn’t it time you watched a short documentary about glassblowing?
I thought so. Here you go.
This ten-minute film won the 1959 Academy Award for Documentary Short Subject.
Look at those craftsmen go! I like the guy nonchalantly puffing away at the pipe. Bert Haanstra’s soundtrack is jazzy and ridiculous, in equal measure.
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My New Mug is a Proper Communist
Fresh from St. Petersburg
Oh—it has made a free-market friend.
Or is this some new annexation?
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Image credit: Kirk Livingston
“You Should Care” Versus “Why You Should Care”
Just Say No to this Toxic Assumption
This Sol Stein quote on high-powered facts failing to invite others in reminded me that we are at our best when we express our passion as an invitation. The best teachers are the ones excited about a topic. Their excitement is itself an invitation into the topic. The best salespeople are those humans who use the product and love it—which is why word-of-mouth remains the most sought-after form of advertising. The most persuasive evangelists are those whose lives have been altered by faith or by an Apple product (which is itself a kind of religion).
Alternatively, the worst college classes, the worst business meetings, the worst seminars are those where the professor/supervisor/speaker assumes you care as much as she does. That assumption leads immediately down deep into depths of details without painting the larger picture. And many of us are desperate for the larger picture. We want to see how our work or faith makes a difference in the rest of life.
A basic truism of life as an insider is that we stop talking about why we are here (in this company or department or group or church) because we’ve heard other people’s stories and we don’t need to go over that ground again. Pretty soon we assume we are all on the same page with the meaning of our activities together. Every once in a while the boss of your boss may say something about why we are here and why its important. But day-to-day it is largely assumed.
The outsider knows nothing of this.
The outsider comes to a group not with a blank slate so much as a slate marked by other groups he has dealt with. The person on the fringe trying to understand the group wants to hear the big meaning statements, the “Why we are here” stuff. And this is precisely where corporate talk falls flat. Corporate talk about meaning and mission and purpose is often vapid precisely because there is no human behind it.
But when the outsider makes contact with the insider who is properly enthused about the meaning-making activities of the company or group, that is a very different story. Mission and purpose come alive when demonstrated by another life being altered.
So—two things:
- Don’t assume the people around you are insiders.
- Keep talking about why we are here doing these things together. These orienting, meaning-making discussions help everyone. It is too important to leave to the VP of mission.
More takes on “transformation” here.
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Image credit: Kirk Livingston
Why Academic Writing is so Boring
Insider language bores the outsider
Researchers, scientists, academicians marshal their facts to a higher standard, but with their neglect of the emotive power of language they often speak only to each other, their parochial words dropping like sand on a private desert.
–Sol Stein, Stein on Writing (NY: St. Martin’s Press, 1995) 11.
And please don’t equate “emotive” with flowery.
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Image Credit: Kirk Livingston
conversation is an engine 