conversation is an engine

A lot can happen in a conversation

I hate you so much love from me to you

leave a comment »

When to poke your target audience in the eye

My client needed to reinforce the why behind a clinical trial. We needed physicians to remember their tried & true therapies didn’t always apply under this particular set of calcified conditions. We hoped for a visceral reaction to help change fixed treatment habits toward a killer disease. The poster was both over the top silly and aimed at the gut of a largely intellectual audience.


Some hated it. Some loved it. Some thought it went too far and was not appropriate for a clinical setting. Some found their rage against the disease. The poster polarized even as it got attention. And that was the point.

Not all our communication is meant to slip into the space between us like links in a chain moving meaning smoothly from your mouth to my brain. Sometimes you need to jar me from my stupor so I can really understand what you are saying. Because what you are saying is urgent and important and not business as usual. This is why teachers make students stand and move every 15 minutes or so—to restart the brain. This why street preachers are uncomfortable and often memorable.

Rather than automatically aim for consensus, challenge your team about the kind of reaction you want from your target audience. When does it make sense to provoke?


Written by kirkistan

May 6, 2013 at 9:09 am

But wait--what do you think? Tell me:

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: