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Humble Inquiry: To Lead is to Listen

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Help Team Members Find Their Roles03102014-tumblr_n1ih6vfc6n1qe0lqqo1_500

The important lesson here is that teams almost always work better when the higher status person in the group exhibits some humility by active listening, this acknowledges that the others are crucial to good outcomes and creates psychological space for them to develop identities and roles in the group that feel equitable and fair.

…someone is still in charge, but if the group has a chance to evolve, the members can find their niches that both facilitate the accomplishment of the task and satisfy their own personal needs. Status and rank do not become equal, but teammates are comfortable with the appropriate amount of status commensurate with their roles.

Helping: How to Offer, Give, and Receive Help by Edgar H. Schein (San Francisco: Berrett-Koehler, 2009) 108


Image credit: Allison V. Smith via MPD

Written by kirkistan

March 10, 2014 at 8:16 am

One Response

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  1. […] call it a Science of Collaboration. Maybe it is a social science. People like Keith Sawyer and Edgar Schein are moving this science forward—along with many others. I am fond of the work Patricia Ryan […]

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