Archive for the ‘Creativity’ Category
On Creating: “Hello Problem, Please Sit with Me”
From Distraction to Focus
We stare at the problem until we can’t think straight. And when blood runs from our ears, then we have just begun.
This quote from a Minneapolis copywriter describes the creative process that drives his role in the industry. What does it take to come up with a creative solution that is beyond the first 5, 10 or 20 thoughts that pop into anyone’s head? What is creativity, anyway, and why should I care?
- First the bad news: creativity requires deep focus.
- And now the good news: you are capable of deep focus.
In our age of near constant distraction, how does anyone slip into the focus-cave? How does anyone keep distraction at bay, apply sustained attention, and lose track of time in the process? It turns out there are solid answers to those questions. Those answers arrive from a mix of personal experience from people who create regularly, from a bit of theory, and then from experimentation with what works for you.
One thing is certain about focus: it can bring a healing wholeness with it. Just ask any person who regularly creates, and hear them talk about “flow” or the zone or getting into that space of just doing it.
Creating is not for the faint of heart. Because to create is to dwell with ambiguity: could be this. Could be that. If you change this piece—or flip the entire story or image—everything looks different and maybe even makes more sense. Very little is defined when creating and, in fact, you are doing your own defining
A group of students and I have turned a corner this week. We’ve gone from feeding the internet with content that builds communities to feeding creativity that can solve real-world problems. And just like when we work different muscles with cardiovascular versus weight training, this move from rapid creation to deep problem-solving wants a different set of brainwaves. We’re moving from intense listening and rapid creation to sitting with a problem and iterating our way out.
One of our bigger tasks is to train ourselves not be satisfied with the first, easy solution. We’ll learn how to bend time and write fast while you still know nothing, and how to lift and separate and how to map your way around a problem and how to start at the top again and again. And how to grind through to get to a better solution.
But all that needs focus.
And focus means not picking your phone up for 60 minutes.
And that is a struggle.
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Image credit: Kirk Livingston
Why Honesty is Catnip for Collaboration
In Class Today: Here’s Where I Failed
I first encountered “fail faster” in Clay Shirky’s book Here Comes Everybody. In that book it started to make sense to me that getting something right was a goal, but perhaps not the first goal. Maybe I saw traces of “fail faster” in The Cluetrain Manifesto. As a writer I knew I had to write many (verily: many, many) drafts before I started to approach the thing I really wanted to say. I also knew that the work of moving toward that thing I wanted to say was built on failure after failure, and that each failure left me with something closer to what I intended. Each step in the work shaped the next step in the work And each step in the work also shaped the one doing the work.
In our Social Media Marketing class last week students presented their critique of their community-building activities (we publish content to define and attract the student’s desired target audience). Midway through these presentations I remembered why I love this day so much. There is an honesty to it. Students describe what they’ve used blogs and Twitter and Facebook (and Instagram and Pinterest and Reddit) and other tools to create for the past six weeks. They show successes. They describe failures. They talk about what they would do differently. In some cases they reimagine the entire exercise for themselves and their team. And sometimes I can see the seeds of a much larger purpose. Sometimes it is quite clear that this person’s passion will push them toward building this community for a long, long time.
And then we discuss failure. Truly, these are fascinating moments in the Q&A that follows each presentation. The great news: everyone fails. Not the course, but in building the grand vision they set out to build. Six weeks in they realize how they could have adjusted their purpose, how they could have set more clearly defined metrics to reach very specific goals. Some realize they did not give it their best shot but instead rushed through and sort of wasted their moments of contact with their target audience. Some realized they could make a solid point with 350 words when they came into the class needing at least 1000 words. Some realized their target audience lived over in an odd unlit corner of the Interweb and this other particular tool would have faithfully delivered them to this audience.
The Big Reveal: It isn’t until you try to actually build something real, with real people and real purposes toward a real end, that you realize life doesn’t not just coalesce around your pet purpose. In fact, this shouting into a crowded, noisy concert hall that is social media must be very deliberate for even the smallest thing to happen. And I mean even the tiniest purpose to move forward.
And as we detail our failures together (I have my own dozens of examples to share), new ideas pop to the surface and classmates who had not talked with each other are now offering ideas and are engaged in the purposes of this other community.
It’s the honesty bit that pulls in collaboration—the telling it like it is. The missing the high mark in a major way that when shared, evokes collaboration rather than pity.
That seems like a solid life lesson to me.
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The Alchemy of a Thought Remembered
Follow the Instinct to Say Again
We talk endlessly about the question “What is remarkable?” in my social media class. I am convinced that the bits of life that we remember to tell someone else are the very things that make for great conversations. It is that instinct that also powers engaging social media.
Say I run into an old friend and remember I finally read that book she told me about two years ago. Why did I wait so long? “The chapter about the train ride through the Alps was unbelievable and may have changed my life,” I say. I just remembered all this when I saw my friend and she said “train.” I can see that she is happy I read and enjoyed the book—one of her favorites.
Curiously, it is the running into the friend that pulls the trigger on the remembered thought. That instinct to pull from memory a thought stored for a particular person is one to follow. But maybe I did not store a thought for a person. Maybe I just registered a reaction to the book and I’ve been telling anyone who will listen—simply because I think they might find it interesting
Three things about this instinct to remark:
- We often remember for someone—we know they will like this thing and so we tell them.
- In a simple remark, we break complex thoughts into pieces and parts that can be verbalized. We want to be heard so we anticipate the questions our friend will say and pepper our talk on the fly with the answers they seek.
- The connection powers the thought and the communication. And so this memory or thought that becomes a remark goes on to cheer or enlighten or delight our friend.
The answer to “What is remarkable?” has its roots in a mystical intersection of connection, remembering and communicating. We might wish for such connection in our social media practice. The model for true connection is our plain old remarks to friends.
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Image credit: Kirk Livingston
4 Ways to Bring Creativity to Work
Hint: Creativity is not easily contained
I’ve been reworking priorities for the social media marketing and copywriting classes I start teach again in January. If these are like previous classes (I’ve not yet looked at the rosters), there will be quite a few English majors, juniors and seniors, many of which will be excellent writers. I teach the class in a sort of writing-forward way: we use writing as our primary tool for sorting client brand problems and opportunities. But over the last few years, the copywriting class has morphed from a focus on “copywriter” to “idea writer,” which is a book by Teressa Iezzi that I’ve become very attached to. We use The Idea Writers as a text to help grow our understanding of our task.
My syllabus is mostly intact from last time I taught, but this time it I see four areas where additional emphases are needed. These four areas make it difficult for a student to jump from writing papers for an English professor to writing copy in the world of commerce:
- See: this has to do with trying to get out of your own brain-pan and jumping into someone else’s life situation. Read more: How to Go Out of Your Mind
- Try: social media, in particular, rewards those who jump in and try stuff—all sorts of stuff. Trying stuff is a way of learning what your audience will listen to, and will respond to, along with understanding the limits of their attention. Yes there are some best practices and some favored tools, but social media is in constant motion.
- Measure: The goal really is to move the needle, that is, to get a response. Hits, page views—so many of these numbers are really only incidental to engagement. Real engagement looks like a comment or a share or some other solid action in the world. This is debatable, of course, and varies by audience and objective. But social media opens a window to see just what effect our words and ideas can have. Which can also be terribly discouraging for a writer with a message to deliver.
- Passion: This is the surprise for students, that they can channel a passion about a topic or tool or process into a project for a client. Many think passion and inspiration are ingredients only safely stirred into their own poetry or short stories. It turns out the more you run on inspiration, the more you run with inspiration.

“Inspiration” by Richard Bledsoe
Richard Bledsoe’s interpretation of “Inspiration” is completely right: there is often a point where the idea carries the writer forward, eyes bulging, wishing only to stop.
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Dumb Sketch: Kirk Livingston
Image credit: “Inspiration” by Richard Bledsoe, used with permission
Boiling Down
Locate Essence
Over at Dumb Sketch Daily I’ve attempted a couple abstractions (per my brave declaration), and the sketching process is starting to become clear: recognize the heart of an image and work with the essential shapes. A few of my art-minded interlocutors (Kerfe, Larry Zink, and Laura of course) have contributed to my slow understanding of the process. It’s really a hands-on thing: One learns by doing.
Today’s writing process involves at least one project where I must also reduce and abstract. But “abstract” seems the wrong word: I must locate the essential bit and then work to make that piece clear, understandable and compelling. Oddly enough, clarity sometimes flows better through comparison than it does through paragraphs of didactic copy. And that may be the point of abstraction. An image can remind of something entirely opposite. Abstraction can become an emotional bypass. But it need not be anti-intellect. Especially if it causes someone to stop and think.
Looking for essential bones of an idea may be my favorite thing about writing: locating the bones and laying them bare. More and more I’m finding those idea-bones are best expressed through analogy or metaphor, where a simple image paired with simple words replaces long and labored explanation.
Boiling down and locating essence may be a life lesson for me. It’s far easier to do for clients than it is my own ideas.
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Image credit: Kirk Livingston
Something Old. Something New. What is Your Process?
Mostly borrowed. Likely blue.
We like the myth of the genius inventor or the brilliant writer. We want to hear more about the talent that simply cannot be stopped: so much to write and create.
But pull back the curtain on their work and you see lots of failure and many bad first-, second-, third-, twenty-fifth drafts. Just ask Edison. Or Hemingway. L. Frank Baum’s Wizard of Oz was rejected so many times he kept a journal he called a “Record of Failure.”
That’s why our ongoing conversations are so critical. These conversations—with friends/colleagues/spouse, with media, with a keyboard, with ourselves, with God—are the process by which we sort all kinds of life-stuff. An artist friend has challenged me to attempt an abstract watercolor. I’m no artist, but I do produce dumb sketches every day. It helps to have the bar set very, very low.
The only way I can move forward with an abstract image is to think of the entire project as a conversation. But this conversation is between a bit of burnt sienna, a dab of periwinkle, a waterbrush and a slice of Strathmore 90# paper. I call it a conversation because I am only bringing the elements together and have no clue what the result will be. I call it a conversation because I await the new thing that often results from the interplay. I’ll likely not call it art.
It’s the “something-new from old” that energizes creators. Today’s copy project also requires a conversation between old elements, a clarified message from my client and a new audience. Again: I’m trusting process rather than brilliance. Because any brilliance that happens grows organically out of process.
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Image credit: Kirk Livingston