conversation is an engine

A lot can happen in a conversation

Posts Tagged ‘photography

We’re not good with multiple voices

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But if top-down communication isn’t working,

People find their voice.

People find their voice.

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Image Credit: Kirk Livingston

Written by kirkistan

April 21, 2015 at 9:45 am

What about those hard conversations? (DGtC #27)

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Are explosive words better from an authority or friend?

I am convinced that where people gather: a classroom, a department, a congregation, discussion is a more effective use of time than all of us listening to monologue. Many teachers explore the flipped classroom, where their time together is in discussion and the preachy monologues and lectures slide to a different time, place and pace. In general I am attracted to collaboration and many voices speaking. I keep hoping coherence will show up.

We may want to collaborate, but obstacles arise. We may want to be walking catalysts, but something stands in the way. Unsaid obstacles can block collaboration. And sometimes we need to have hard conversations, the kind where we not only disagree, but our different positions are emotionally charged. To assert my position will cut at my conversation partner’s position and vice versa. There may be anger. There may be tears. There may be power-plays. This conversation could be explosive.

Demonstrating the explosive past for Minneapolis flour mills.

Demonstrating the explosive past for Minneapolis flour mills.

The late Wayne Booth advocated a kind of listening-rhetoric: listen intently enough to your conversation partner to faithfully tell their position (without denigration) while still holding to your own. This would not be the place for win-rhetoric, where your goal is to beat your message into someone else. Emmanuel Levinas might say we have an obligation to watch out for the person before us—this conversation partner. In fact, he might advocate that this person before us is our first priority. Martin Buber might say we continue to hold that person in high regard as a person, inviting them to consider this different perspective rather than trying to force our viewpoint. Even Jesus modified the law with love and compassion (he actually said love was the fulfillment of the law).

So…

  • Say we take the listening seriously as we approach the hard conversation.
  • Say we take seriously our commitment to the growth and personhood of this conversation partner (stay with me here). And we recognize this person as a person (versus an employee or student or lesser-being).

Given a kind of love for the person before us, we say the hard thing. And the explosion happens. No guarantees, but that blow up can be a worthwhile communication event. Good things can come from that, hard as they are.

Personally, I shy away from these explosive conversations.

But is shying away from a potentially explosive conversation doing a disservice to the thing that needs to happen between us?

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Image credit: Kirk Livingston

Martin Buber, Jesus and Kim Kardashian walk into a bar

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The Sermon on the Stool

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“I can’t be your love object, Marty,” said Kardashian.

“How could you be my object?” said Buber. “As far as I know, we’re still all “I-Thou.” Though I will say your Instagram screams “I-it.”

“That’s the spirit, Marty,” said Jesus. “Way to marshal your intent.”

“Bartender—give me a Jägermeister.”

[The End]

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Image credit: Kirk Livingston

Words Build Stuff Between Us

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Words destroy stuff we’ve built

We all know this, don’t we? It’s perfectly obvious.

If words were money (words are definitely not money), we would be aware of our spending to inform or persuade or entertain. And just like people who make a hobby of “going shopping,” spending our word budget every day would be just another normal piece of everyday life for a U.S. citizen (or “consumer,” as business has renamed humans).

And that is actually how words work: We spend them.

With words we buy influence. We give some bit of knowledge or direction to someone else and win something in return. Some bit of psychic collateral. With words we buy context: we proclaim this or that in response to a situation at home or at work. Sometimes those around us agree with our context-setting assessment. Sometimes they don’t. Hint: if you want more people to agree with you, become the boss. Authority has a way of bringing believability with it, whether or not it is earned.

How we spend our words is worth thinking about. For many of us conversation seems instinctual. We say this in response to that. We inform, persuade, entertain with a joke. We do most of this without making conscious choices about our wordly-intentions.

But what if we did think of how we spend our words? What if we invested our words to accomplish some end? What if we invested our words with meaning—which is to say, what if we said things that were pulled from the well of what is important to us? That would make us vulnerable, of course. It would also be a platform for growth. Because when we say what is important, we learn something about ourselves and often a meaningful conversation can follow. The kind of conversation that has a chance of touching us deeply.

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If you’ve not read Mistakes Were Made (But Not by Me), now is a good time. Tavris and Aronson have been referred to frequently as the Rolling Stone article on rape at the University of Virginia and news reader Brian Williams were found to have amped up their stories beyond anything resembling truth. Tavris and Aronson talk about cognitive dissonance and how we have such a hard time living with ourselves when our inconsistencies and personal malpractices appear—so we just change the story to coddle our precious psyches. The authors also demonstrate how memory gets built and rebuilt as we change stories:

Memories create our stories, but our stories also create our memories. Once we have a narrative, we shape our memories to fit into it.

–Carol Tavris and Elliot Aronson, Mistakes Were Made (But Not by Me), (Orlando: Harcourt, Inc, 2007) 77

I am advocating for conscious use of words, and for filling those words with stuff that is important to us—scary as that is. I see this as the opposite of small talk. I do, however, acknowledge that small talk is the precursor to big talk.

In my dream world, we use words to constantly build stuff between us rather than destroying relationships by purposely misunderstanding and showing we are better/righter/fitter/stronger/groovier.

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Image credit: Kirk Livingston

God-Talk and Other BS

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Do Communication and Spirituality Connect?

I say “Yes.”

And I say it manifests in the ordinary conversations of everyday life.

Let me prove it: deep down in your brain-pan, where you instantly recoil from people who snap at you; back down there where your inner child says snarky, politically incorrect, frankly obscene, stuff that your adult, outer-self edits and translates to “Hmm. I see….”

Deep down there in the hidden recesses—that’s part of the connection.

Your immediate responses to the stuff of everyday life can tip you off that things are not right—deep down in the soul. Yes—I’m talking about weird stuff. But you have an inner life, right? A place where no one visits but you.

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If that inner place is full of doubt, while your outer self—the adult self in tie and loafers, who edits and translates the inner child’s voice so the rest of the world remains unaware what a low-life that kid is—if that outer self proclaims stable faith in God and corporation and the upright institutions (ha ha) that surround us—that’s where the cognitive dissonance starts. That’s the precise locus of hypocrisy.

Mind you: I’m big on doubt. Questions are good. Questioning institutions and the quick answers to life’s hard questions—I’m all for that. Talking unbelief to God makes perfect sense to me (Just read Job, my patron saint of doubt honestly-processed).

It’s the saying one thing while believing another I’m not for. It is that very place where God-talk becomes BS. And I believe most of us have sixth-sense/BS detector that goes off when outer words don’t match inner life—even if we cannot put our finger on exactly why. I am most certainly talking to myself here as well.

We need to process our bouts of cognitive dissonance together to keep our God-talk from becoming BS—rudderless words without the ballast of belief and action a life-lived.

If you don’t have a friend to be honest with, find one.

This is important.

Today is Good Friday—a day when the Christian Church celebrates (is that even the right word?) Jesus’ death. Three days later we celebrate that this dead guy is dead no longer.

I appreciate this time of year for processing doubts together with others. Quite often we come away rejoicing. And somehow more whole.

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Image credit: Kirk Livingston

By the way: I’ve written ListenTalk: Is Conversation an Act of God? to explore this connection. Pre-order here.

Dubious Conversation Skills: Skepticism and Fault-Finding

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Pivot Your Conversation on Some Fresh Hope

One dubious skill I learned early in corporate life was that skeptics and fault-finders earn respect at a conference table. If you are not presenting the idea (and thus less invested in making it work), you’ll win experience-points with others by blowing holes in whatever the group is discussing. Finding fault won’t cost you much and could win you a more exalted place in the world of that organization. Plus: you need know next-to-nothing about the idea or context to find some loose thread to pull and hope for collapse.

Please walk this way

Please walk this way

Yesterday I sat around a conference table with a group of skilled, opinionated, driven people who had a brand new idea. All around the table were invested because they had been working different parts of the idea for some time. The hero directing the conversation skillfully wove a bit of verbal fabric above us by hinting at how these disparate work groups were—quite possibly—creating some brand new category. I’ll not be more specific because of non-disclosure agreements, but what was remarkable to me was the intent of the verbal dreaming and the way it resonated with a group that could have been contentious.

Yesterday’s meeting reminded me that fresh hope is a disarming thing to bring to a group of seasoned people.

 

By the way, my book ListenTalk: Is Conversation an Act of God? is moving through the publisher’s proofreading department toward an actual physical presence. Chapter 2, “Intent Changes How We Act Together” highlights the work of the late University of Chicago rhetorician, Wayne Booth, who showed three different ways our intentions derail conversations. He ended up developing a way of talking that could unite conversation partners—much like the hero in my story above. You can put your name on a list [here] to be notified when the book is available.

Randomized, double-blind studies indicate that people who put their name on that list live happier, more thoughtful lives. I just made that up. But you can–and probably should–put your name on that list.

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Image credit: Kirk Livingston

How to talk with someone who rarely finishes a….

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You know what I mean

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A: Are you one of those people who never finishes a….

B: Sentence? No.

A: Because sometimes I get near the end of a….

B: Sentence?

A: No. A thought. I just assume the other person, you, in this case already knows the word that comes….

B: Next?

A: Yeah. And I figure, “Why bother reaching for that last….”

B: Word?

A: Exactly. I’m just ready to move….

B: On?

A: No. Forward. I want to keep the conversation….

B: Going?

A: Well, more like moving forward. To some definitive….

B: End?

A: Some conclusion. Some well-developed notion. Something that has passed between us that we can agree with or….

B: Disagree with?

A: I’m just ready for the next ….

B: Big thing? Me too.

A: Yeah. I hate those people who go so painfully….

B: Slow?

A: Yeah. Those people who labor over every word, especially when you already know what they’ll….

B: Say?

A: Well, more what they are thinking. So you just sit waiting for the next….

B: Word? But you never really know how someone else will finish a….

A: [–]

A: Yes?

B: Sentence.

B: People can surprise you.

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Image credit: Kirk Livingston

How to step into a conversation. And when to step out.

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Can presence and distance live in peace?

The philosopher, the writer, the journalist—and many others—work at cultivating distance in relationship even as they stand in the present.

Why do that?

The work of analysis, of illustrating via story and reportage all require distance for the facts to sort themselves. Just like the passage of time has a way of revealing what was important ten, twenty and two hundred years ago. Just like the artist learns to imagine a two-dimensional plane to begin to make marks with/on their media.

Distance starts to open a way forward by helping us see differently. Presence demands attention—that’s the human piece of empathy and mercy. Sometimes we need to slip from present to distant and back again. All the while avoiding absence.

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My conversation with the hospice chaplain reminded me of the help a bit of distance brings to sufferers and those in grief. The person slightly distant brings a perspective the sufferer may need to hear, though that perspective may not be immediately welcome. Best if that slightly distant perspective comes wrapped in empathy and mercy.

But even at work we can cultivate a bit of distance for the sake of clarity. When the boss pontificates it doesn’t hurt to ask why she does so and what rhetorical goals her sermon serves.

And even at home we can mingle distance and presence: staying present with family (versus attaching to whatever screen or podcast holds our attention) is the first order of business. But we bring perspective when we step back.

We need presence and distance to move forward.

Absence rarely aids progress.

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Image credit: Kirk Livingston

When Buildings Dream

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Written by kirkistan

March 13, 2015 at 9:25 am

Walker Percy: Small disconnected facts have a way of becoming connected.

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Cultivate a low-grade curiosity

Two years in the clink have taught me a thing or two.

I don’t have to be in a demonic hurry as I used to be.

I don’t have to plumb the depths of “modern man” as I used think I had to. Nor worry about “the human condition” and suchlike. My scale is smaller.

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In prison I learned a certain detachment and cultivated a mild, low-grade curiosity. At one time I thought the world was going mad and that it was up to me to diagnose the madness and treat it. I became grandiose, even Faustian.

Prison does wonder for megalomania. Instead of striking pacts with the Devil to save the world—yes, I was nuts—I spent two years driving a tractor pulling a gang mower over sunny fairways and at night chatting with my fellow con men and watching reruns of Barnaby Jones.

Living a small life gave me leave to notice small things—like certain off-color spots in the St. Augustine grass which I correctly diagnosed as an early sign of chinch-bug infestation. Instead of saving the world, I saved the eighteen holes at Fort Pelham and felt surprisingly good about it.

Small disconnected facts, if you take note of them, have a way of becoming connected.

 

–Walker Percy, The Thanatos Syndrome (NY: Picador, 1987) 67

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Image credit: Kirk Livingston

Written by kirkistan

March 11, 2015 at 8:41 am