conversation is an engine

A lot can happen in a conversation

Posts Tagged ‘collaborate

Decentered. As in “not the crux of all things.”

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A place for everything and everything in its place

I’ve put a recurring early-morning block on my calendar titled “Decenter.” The block or early morning quiet and focus has actually been on my calendar for decades, but I’ve recently retitled it based on a cue from Merold Westphal, a philosopher who teaches at Fordham University.

Westphal, writing in The Phenomenology of Prayer (NY: Fordham University Press, 2005), introduces prayer as a “decentering” activity. As a conversation, prayer takes me out of the center of my universe. Like the prayers of the old poet-king or the prayers of the inveterate letter-writer, these are conversations that recognize some other as the center of everything. Those two saw God as the center—I’m with them on that.

There is mystery beyond our convenient placeholders.

There is mystery beyond our convenient placeholders.

Of course, “de-centering” is not the way we could describe many of the prayers we pray. We send up endless lists to some imagined order-taking god, with caveats about when (“Now works for me. How about now?”) and where and how. And especially how much. But listen to Westphal:

…prayer is a deep, quite possibly the deepest decentering of the self, deep enough to begin dismantling or, if you like, deconstructing that burning preoccupation with myself. (Prayer as the Posture of the Decentered Self, 18)

Again and again I find myself at the center of all existence. Maybe you do too. We’re sorta set up for that, given eyes and ears that operate from a central pivot, constantly swiveling about to take in all we possibly can.

It seems natural enough to think everything revolves around us.

The truth is we need help to back away from this “burning preoccupation.”

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Dumb sketch: Kirk Livingston

I completely disagree. Are we still friends?

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How a small group helps you listen better

Say you are in a small group. Maybe you are part of a knitting guild. Maybe a book club. Maybe you meet every two weeks to study ancient texts together.

Your group comes together for some specific purpose, but along the way you make friends with these people. Sometimes these people agree with your opinion. Sometimes they disagree. But you listen to them anyway—even when you disagree. They listen/you listen because of friendship.

Tell me: how do you see it?

Tell me: how do you see it?

A few days back I wrote about a group we are part of where membership is shrinking. The take-away was that it only takes one or two people to have a conversation that is stimulating and even eye-opening, and possibly life-changing (if only incrementally). This has to do with the mechanism of hearing opinions and insights that are different from mine and stopping to consider them—because of friendship. Hearing from others is a beginning step away from the echo chambers we increasingly build for ourselves with media that says only what we want to hear.

Making friends who think and believe differently seems like a good idea. And engaging them in conversation about stuff that matters—that seems like a really good idea.

I wish we had a will to do more of that.

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Image credit: Kirk Livingston

So. We all agree.

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What does collaboration look like to you?

We’re having the same thought, yes?

We’re having the same thought, yes?

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Dumb Sketch: Kirk Livingston

Written by kirkistan

May 11, 2015 at 12:40 pm

How to step into a conversation. And when to step out.

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Can presence and distance live in peace?

The philosopher, the writer, the journalist—and many others—work at cultivating distance in relationship even as they stand in the present.

Why do that?

The work of analysis, of illustrating via story and reportage all require distance for the facts to sort themselves. Just like the passage of time has a way of revealing what was important ten, twenty and two hundred years ago. Just like the artist learns to imagine a two-dimensional plane to begin to make marks with/on their media.

Distance starts to open a way forward by helping us see differently. Presence demands attention—that’s the human piece of empathy and mercy. Sometimes we need to slip from present to distant and back again. All the while avoiding absence.

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My conversation with the hospice chaplain reminded me of the help a bit of distance brings to sufferers and those in grief. The person slightly distant brings a perspective the sufferer may need to hear, though that perspective may not be immediately welcome. Best if that slightly distant perspective comes wrapped in empathy and mercy.

But even at work we can cultivate a bit of distance for the sake of clarity. When the boss pontificates it doesn’t hurt to ask why she does so and what rhetorical goals her sermon serves.

And even at home we can mingle distance and presence: staying present with family (versus attaching to whatever screen or podcast holds our attention) is the first order of business. But we bring perspective when we step back.

We need presence and distance to move forward.

Absence rarely aids progress.

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Image credit: Kirk Livingston

In Praise of Doing Things Badly

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Rough draft as collaboration tool

I keep talking about rough drafts and dumb sketches. That’s because providing something when expectations are low is such a great way to share ideas. It’s a way to tell ourselves what we are thinking. It also a way to tell others what we might think together.  But with the pressure off.

It’s also a great way to learn.

Some may say, “What?  That guy needs a rough draft? What a chump!”

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While it is true I am a chump, it is also true that presenting a rough draft—sometimes just the stub of an idea—can have an electrical, clarifying, vivifying power to move you forward. This idea, laid bare in all its clumsy, awkward glory, may just be the beginning of something important. Something even that holds your imagination for a year or five.

The rough draft laying there—all vulnerable and wrong—brings out the best in those who look on. Often evoking pity rather than harsh, fluorescent critique. And that makes for a great conversation.

What will you do badly today and share as a rough draft with a colleague?

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Image credit: Kirk Livingston

Explore

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Image Credit: Kirk Livingston

Written by kirkistan

January 28, 2015 at 9:34 am

Here’s the Story of a Man Named Quady

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Who was living with three alloys of his own

Yesterday I met Quady* for coffee. I was impressed all over again by the executive function of his brain: how he seems to effortlessly order complicated systems and businesses and talented people and even his own life. Quady** told me how he was weaving consulting with business acumen with creativity. I could not help but be impressed with the forward motion the guy exuded.

…and here’s the dumb sketch you ordered.

…and here’s the dumb sketch you ordered.

In fact, it was about ten years ago I met Quady at (yet) another Dunn Brothers on another side of Minneapolis to talk about how he grew the business he was running at that time. He was president of a firm that placed creative people in creative positions and his firm was on fire (that is, busy). At the time he gave me some solid advice which I resisted for years until embracing it fully: make a daily/weekly habit of reaching out to make contact with varieties of people.

And listen to them.

These days Quady is weaving together a consulting life that draws on his outsized executive function and his creativity plus a desire to walk alongside people. He’s a kind of CEO-for-hire and he’s currently working some high-level gigs. It’s the melding of these three threads that seems to open doors for him: the organizing gene plus the creative gene plus the people-smarts gene. Because he understands the moving parts of business, he can give solid, real-world advice to people. He gives the kind of advice that encourages from some deep place: the sort of advice like,

“Look. You’ve got this. It’s a stretch, but you can do it.”

And who doesn’t want to hear that?

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Dumb sketch: Kirkistan

*Not his real name.

**His real name was Markothy.

 

Policy is the Gulag of Good Ideas

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Good Ideas Sour and Stink When Enshrined as Law

 

“We’ll do it this way going forward.”

 

If you could do a quick, very honest poll of employees listening to their boss say those words, how many would silently be saying, “No. We won’t do it that way.”

  • 50 percent?
  • 99 percent?
  • 100 percent?
HM Prison Geelong

HM Prison Geelong

It is possible the very nature of the hierarchical or “push” corporation lends itself to sapping motivation from good ideas. When ideas come from above as pre-packaged laws-of-this-workplace, a piece of humanity goes dormant in the otherwise engaged employee. Enough of those pre-packaged laws-of-this-workplace and work becomes full of half-functioning automatons.

A room full of automatons working only for the weekend or the money or to keep a job or to avoid the boss’s wrath may have succeeded 50 years ago, or even 25 years ago. But  smart corporations and organizations will study how to turn their hired automatons into full-fledged, interactive humans while at work, not just after work.

Inevitably, that involves hearing from employees. It must be about hearing from more than the boss or those favored few. And know this: engaged people talk and discuss. That is the way of owning a process. Automatons cannot own a process. But engaged people can own a process, no matter where they fit in the organization.

Once upon a time, the lovely Mrs. Kirkistan and I spent a few years at a volunteer organization that had a compelling mission. But that mission was hindered by a hierarchical leadership approach that treated volunteers as cogs in an unyielding machine. There was no room to engage, revise, add-to or direct from within the roles we played. Only a few key leadership voices could do that. We eventually walked, as did other talented people in a variety of roles.

Coming generations of working stiffs will expect their voices to be heard. Or they will walk.

We can all grow in listening for engaged voices with solid ideas.

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Image credit: Kirk Livingston

Moments of Impact: Making Work Conversations [actually] Work

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This third kind of work conversation involves divergent thinking

In Moments of Impact: How to design conversations that accelerate change (NY: Simon and Schuster, 2014), Chris Ertel and Lisa Kay Solomon make the case that we need a third kind of conversation at work. Here’s how Solomon and Ertel categorize most work meetings:

  1. Typical meeting where someone stands at the front blathering on with slides while attendees multitask with Facebook, Twitter and occasionally, actual work.
  2. Brainstorming meeting where people attend to think brand new thoughts (and to eat donuts). But brainstorming meetings are routinely dismissed today as producing far fewer ideas than if the attendees sat in isolation producing ideas before coming together.
  3. Strategic Conversations. This is Ertel and Solomon’s new kind of conversation. Rather than engaging in the typical presentation/multi-tasking meeting, they want attendees to deeply and viscerally engage in a compelling question.
Mindful like a hungry hawk.

Mindful like a hungry hawk.

Moments of Impact is all about how to make this third kind of conversation happen. The book develops five points to help make strategic conversation an experience versus another bout of human downloadment:

  1. Declare objectives/define the purposeMomentsOfImpact-10272014
  2. Identify participants/engage multiple perspectives
  3. Assemble content/frame the issues
  4. Find a venue/set the scene
  5. Set the agenda/make it an experience

Nothing earth-shattering so far, right?

And yet, as it is so often, our connections provide the earth-shattering stuff, rather than any consultant’s formula. Where we connect—with 100% attention—that’s where the magic happens. In connection there something mystical that lies beyond engineering technique and management principles. Moments of Impact is about setting the stage for that connection.

One thing is becoming clearer very day: when we employ mindfulness rather than pursuing mindlessness, we find ourselves deeply engaged rather than seeking more distractions.

Mindfulness in the service of creating an experience also seems to honor humans as human (versus as corporately-owned human capital to be rejiggered at will).

That old attitude may have worked for an assembly line (doubtful), but for our volatile, uncertain, complex and ambiguous world, we need the best each of us can bring.

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Image credit: Kirk Livingston

Collaboration in Real Life: The Book Cover

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Self-promotion is stinky poop

This week I spoke with a copywriter who writes plays and novels on the side. But he doesn’t work too hard on promoting his finished bits of literature. He prefers to stick to the writing part (who doesn’t?). This copywriter is not atypical on two counts:

  1. If you don’t need to get your message out (that is, move product to earn the feeble coin a book represents) you can let it languish.
  2. Copywriters are bad at self-promotion.
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Roger’s cover

Not all copywriters, and probably not the copywriter I spoke with. But many are bad at self-promotion. It’s funny because while copywriters have insight into the psychology of business problems and use divergent thinking to solve those problems, they have a hard time turning that insight onto their own projects.

And that is true for all of us.

It’s not just because self-promotion has the feeling of swimming in a septic tank. It is also because we are truly blinded to the very things we are most passionate about. We’re typically deep inside those passions, and we have no clue what it all looks like from the outside. That’s why we need to tell others and get the outside insight that telling affords.

A client and friend provided a quick insight that has proved far better than anything this insider could produce. My first book, ListenTalk: When Conversation is an Act of God, is on its way through this marathon called publishing. Encapsulating the message into an image and a few words has proved daunting to me. Roger’s cover, with the fire, well, most people love it better than my covers. I’m not bitter, I’m grateful: grateful to have people around who can offer very tangible insights. These insights regularly, well, cover my arse. And I’ve always maintained that I am neither a designer nor photographer.

I thank God for people with such quick insight.

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My covers.

A word about ListenTalk versus “conversation is an engine”

If you’ve dropped by this blog, you may have noticed I hit on different topics as they relate to conversation. Business and the business of writing, and the business of how faith and craft and work fit together are key drivers for me as I write.

My first ongoing project along these lines was to develop a sort of practical theology of persuasion—something I was desperate to understand as a copywriter who regularly trusts in God. That is what ListenTalk represents. It takes some topics from “conversation is an engine” but develops them specifically for people of faith. Here’s the draft copy from the back cover:

“Talk is cheap.”

So we say, but deep down we know different.

We know talk is a potent engine for war and love and all that lies between. Talk is our entertainment and our tool for exploring every relationship. Talk is an economic engine. Lives change—culture changes—when we talk together. In many ways, the future is patterned after our speech.

And this: even God responds to talk.

Yet we pay scarce attention to the working parts of conversation: the listening, the words used, and the intent behind the words. And we hardly think about God’s purpose in speaking, and how God speaks today with fierce desire for reunion—and how that desire motivates all God says and does.

Every day, people work out God’s desire in thousands of ordinary ways. Not so much through sermons and high-minded programs as through the ordinary conversations among themselves.

ListenTalk will help you to re-think what God accomplishes in even your smallest, most ordinary conversations.

ListenTalk is a wonderful book with deep wisdom, practical advice, and heart-warming encouragement. Read it, converse with it, and share it with others.” –Dr. Quentin Schultze, Calvin College

“In our contemporary world where words and ideas seem to divide far more than they unite, ListenTalk provides an antidote of balance and sanity. ListenTalk reminds us of a power that can lead to greater understanding, intimacy, collaboration, and even personal transformation…culminating in deepening our life with God.” –Judith Hougen, University of Northwestern—St. Paul

 

 

Hey—wait a second. You could buy ListenTalk!

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Image credit: Kirk Livingston

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